engquest

CUSTOMER SATISFACTION ANALYSIS

WORKHOLDING line
A complete range of permanent-electro magnetic system to clamp workpieces on milling, grinding, turning machines. Special equipment for rail machining.
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STAMPING and MOULDING line
Magnetic QMC systems to clamp the molds on standard plastic injection machines and metal presses.
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LIFTING line

Manual lifter for loads up to 2000 kg. Permanent-electro magnetic system for ferrous loads of any shape and dimensions.
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Questionnaire

This questionnaire is anonymous; Tecnomagnete will use all data collected for internal Marketing purpuoses only.

Purchased product:

PRODUCT
1) Your opinion about the our product range:

Wide	Adequate
Middling	Poor

2) The performances related to your initial expectations:

High	Adequate
Middling	Poor

3) How about the quality / reliability of the product:

High	Adequate
Middling	Poor

SERVICE
4) Evaluate our salesman skills during the negotiation (availability, professionalism, offer details):

Excellent	Satisfactory
Improvable	Disappointing

5) Your opinion about technical infos / details provided :

Excellent	Satisfactory
Improvable	Disappointing

6) Please judge our after sales service during installation phase or when solving a failure:

Excellent	Satisfactory
Improvable	Disappointing

7) Are you well-intentioned to re-purchase another Tecnomagnete in the next future?

YES, for sure	Probably
I don't know	NO, I'm disappointed

Any eventual additional comments:

To complete the questionnaire just click on "SUBMIT":

Thanks for your cooperation

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